MMORPG with ultimate graphics for Smartphones 「AVABEL ONLINE」

  • IMPORTANT

    【Added 2/21 15:00】Regarding compensation for High Crysta Ring and High Resist Ring/关于高等水晶戒指和高抵抗戒指的补偿
    English
    Thank you for Playing AVABEL ONLINE.
    (Added 2/21 15:00)
    Distribution to target customers has been completed.
    We apologize for any inconvenience this may cause.
    Implemented on 1/31 as a response to a problem with the evolution of Hi Crysta Knife
    By supporting the conversion of “High Crystal Ring” and “High Resist Ring”
    As a compensation for customers who can no longer use the same item obtained through drop
    We plan to distribute the number of "High Crystal Rings" and "High Resist Ring" obtained through the drop.

    ■ Target audience
    Characters who acquired the corresponding items from dungeon drops during the following period
    (JST)1/24 15:00~1/31 14:00

    ■Applicable item
    High Crysta Ring★30
    High Crysta Ring★35
    High Crysta Ring★40
    High Crysta Ring★45
    High Crysta Ring★50

    High Resist Ring★30
    High Resist Ring★35
    High Resist Ring★40
    High Resist Ring★45
    High Resist Ring★50

    ■Distribution period
    It is scheduled for the middle of February.
    *Regarding this issue, we ask for your patience as it will take time to investigate and distribute the information to affected customers.

    We have received many requests from our customers, and as a result of repeated consideration,
    Regarding the return of various items used for enhancement, evolution, or acquisition, such as items used for enhancement or evolution, ORB-related items that cannot be retrieved due to slots after evolution, or magic stones, we will conduct a detailed individual investigation and correction. We have discovered that it would take an unrealistic amount of time to complete the response, so we will only be distributing the affected items dropped in dungeons to the best of our ability.

    Also, regarding the random status of the Hi-Crysta knife distributed as compensation on 1/31
    Although recovery with the same status should be performed, it is difficult to handle as it requires individual investigation and correction.

    It has become clear that the situation is extremely close to impossible for us to take measures beyond this compensation
    We apologize for not being able to meet all your requests, but we appreciate your understanding.
    We apologize for any inconvenience this may cause.

    AVABEL ONLINE Operation Team
    中文
    由于针对高晶刀进化问题,于1月31日实施了对“高晶戒指”和“高抗戒指”兑换道具的支持,
    (2/21 15:00 新增)
    已完成对目标客户的分发。
    对于由此造成的任何不便,我们深表歉意。
    作为对无法再使用通过掉落获得的同一物品的顾客的补偿,
    我们计划分配通过掉落获得的“高级水晶戒指”和“高级注册戒指”的数量。

    ■ 目标受众
    从副本中获得相应物品的角色会在接下来的时间内掉落。
    (JST)1/24 15:00~1/31 14:00

    ■适用项目
    高等水晶戒指★30
    高等水晶戒指★35
    高等水晶戒指★40
    高等水晶戒指★45
    高等水晶戒指★50

    高抵抗戒指★30
    高抵抗戒指★35
    高抵抗戒指★40
    高抵抗戒指★45
    高抵抗戒指★50

    ■发放期限
    预定时间是二月中旬。
    *关于此问题,我们需要时间来调查并将信息分发给受影响的客户,因此请您耐心等待。

    我们收到了很多客户的要求,经过再三考虑,
    对于用于强化、进化、取得的各种物品的返还,例如用于强化、进化的物品、进化后因槽位而无法回收的魂晶相关物品、魔石等,我们将进行详细的个别调查和更正。我们发现完成响应需要花费不切实际的时间,因此我们只会尽最大努力分发掉落在地下城中的受影响物品。

    另外,关于1/31作为补偿发放的高等水晶短剑的随机状态
    虽然应该进行相同状态的恢复,但需要单独调查和纠正,处理起来很困难。

    很明显,在这种情况下,我们几乎不可能采取超出此补偿的措施
    对于无法满足您的所有要求,我们深表歉意,但感谢您的理解。
    对于由此造成的任何不便,我们深表歉意。

    「阿瓦贝尔圣境 ~AVABEL ONLINE~」营运团队 敬上