MMORPG with ultimate graphics for Smartphones 「AVABEL ONLINE」

  • BUG

    【Paid Only】 Rift Stone 700 Box Pack Issue & Compensation/关于【付费限定】牵引石700箱扭蛋的异常问题与补偿
    English

    Thank you for playing AVABEL ONLINE.

    (3/28 18:40 Edit)
    We have finished fixing this issue and sending compensation to relevant customers. We apologize for any inconvenience caused at this time.
    Regarding the 【Paid Only】 Rift Stone 700 Box pack, we have confirmed an issue where the number of items to be won was set to a lower amount than was intened. We will fix the issue and provide compensation as follows.

    Targeted pack 【Paid Only】 Rift Stone 700 Box Pack

    Correction DetailsAs of 03/28/2022 (Mon) 17:00, the items appearing from the targeted pack will be changed as follows.
    【Before changes】 Rift Stone 700 Box x 10
    ↓
    【After changes】 Rift Stone 700 Box x 20

    Compensation DetailsTo customers who purchased the pack while the issue was occuring, we will provide compensation as follows.
    ・Period of issue
    03/23/2022 (Wed) 17:00 - 03/28/2022 (Mon) 16:59

    ・Compensation Details
    Rift Stone 700 Box x 10 will be compensated for the number of times you drew the gacha.

    We will update this announcement when compensation is completed. We sincerely apologize for an inconvenience caused at this time.

     
    AVABEL ONLINE Team
     
    中文

    感谢您一直以来对「阿瓦贝尔战纪 ～AVABEL ONLINE～」的支持。

    (3/28 18:40追记)
    本次异常问题中的扭蛋已修正完毕，同时已对相应玩家进行补偿。 给各位玩家造成不便，我们感到万分抱歉。

    我们已确认到以下问题：【付费限定】牵引石700箱扭蛋开出的道具数量比原设定少的异常现象。 我们将将采取以下修正以及补偿措施。

    对象扭蛋 【付费限定】牵引石700箱扭蛋

    修正内容2022/03/28(一)17:00（UTC＋9）该扭蛋中开出的道具将进行以下变更。
    【变更前】牵引石700箱 x 10
    ↓
    【变更后】牵引石700箱 x 20

    补偿内容针对在对象期间内转过该扭蛋的玩家，我们将进行以下补偿。
    ・对象期间
    2022/03/23(三)17:00～2022/03/28(一)16:59（UTC＋9）

    ・补偿内容
    期间内转过该扭蛋次数分的牵引石700箱 x 10。

    补偿应对结束后，我们将会把相关讯息追加于本公告。
    给玩家造成不便，我们感到万分抱歉。

     
    阿瓦贝尔战纪 ～AVABEL ONLINE～运营团队