▼Customer Support Hours▼
Submission form is available 24/7, however customer support will not be available during weekends and holidays. Operational hours are 11:00 to 18:00 Japan Time Zone.
Inquiries submitted during non-operating hours will be replied to the e-mail address written in the mail form from the next day.
▼About Support during the National Holiday Week▼
AVABEL ONLINE Customer Support will be closed during the following period.
4/29/2017 (Sat.) - 5/7/2017 (Sun.)
*Customer Support will be open on 5/1 and 5/2.
Submission form is available during closed days, however replies will be done from the following business day in the order received.
Please note that replies may take longer than usual days.
Server monitoring will be done as usual during the closed days.
Important: Please visit the following link before you inquired.
About Character Data Management